Exchange and returns
If your Gibbons does not fit, delivaery man ate it half, package was kidnapped by Yeti
- write to immediately!
We sort things out right away, so you can feel a gibbon-like happiness!
How to exchange your Gibbon in few steps:
Step 1) Fill out the form available on our website "Exchange/return Inquiry Form". Which you will find HERE
Really...relax - you will see how easy it is!
Attention! The item (your gibby t-shirt) cannot have: signs of wear, cannot be torn, have stains or damaged in any way!
If you are returning your Gibbon then that is all!
However, if you want to exchange it then have a look below.
Step 3) In case you are
exchanging your Gibbon for a new one, which is more expensive then
please send us a difference
in price to our account. (please add your
order number in the reference field)
What is a new Gibbon is cheaper? Chill out. Gie us a minute, maximum 14 days to sort things out and we will send you the difference to an account provided by you in the inquiry form (Echange/Return Inquiry Form)
Attention! We do it only once. In case of echanging your product you can only point out one number of order. The exchange package sent on a cost of receiver will not be accepted. 3gibbons.com cover a cost of a newly ordered Gibbon.
Complaint:
Relax -- you will see how easy it is.
In the inquiry form in "Expectations of a complaint solution" add what form is acceptable by yourself (exchange/ money return).
Attention! The item (your gibby t-shirt) cannot have: signs of wear, cannot be torn, have stains or damaged in any way!
Chill out. Gie us a minute, maximum 14 days to sort things out and we will send you a money transfer to an account you provided us in the inquiry form.
If you want an exchange then we will send a new Gibbon.
In that case we do cover a cost of a new Gibbon delivery.